A structured team launch facilitation kit. Covers team charter, working agreements, communication protocols, Definition of Done, and a team health check baseline.
A team's first 30 days set the tone for the next 12 months. Most teams skip the hard conversations — they dive straight into delivery and spend the following months fighting friction that could have been avoided on day one. This is a full-day facilitated session designed to give your team the shared language, agreements, and baseline it needs to actually function well under pressure. Not just a nice-to-have. A competitive advantage. We work through team identity, communication patterns, decision-making authority, the Definition of Done and Ready, and a team health baseline — so everyone leaves with a clear, co-created operating model they actually believe in.
Roles and responsibilities interpreted differently by different team members
No shared Definition of Done, leading to rework and disputes at review
Communication patterns defaulting to whoever shouts loudest
Lack of team identity causing fragmented ownership and low accountability
New members unclear on how decisions get made and who has authority
Working agreements that exist on a slide no one has seen since kickoff
Onboarding friction because no one documented the unwritten rules
Misaligned stakeholder expectations about team capacity and commitments
A short pre-session survey gives me a read on existing tensions, assumptions, and expectations. I use this to tailor the facilitation and surface hidden conflicts early.
We define what the team exists to do, who it serves, and what it will refuse to compromise on. This becomes the foundation for every decision and trade-off the team will face.
The team co-creates its working agreements — not the generic "be respectful" variety, but specific, enforceable norms around meetings, code reviews, capacity, and async communication.
We work through concrete examples to build a shared DoD and DoR that reflects actual quality standards — not aspirational ideals that nobody enforces.
Team Charter — purpose, values, and non-negotiables
Working Agreements — explicit norms for meetings, feedback, and collaboration
Communication Protocol — how and when to escalate, sync, and decide
Definition of Done and Definition of Ready
Team Health Baseline — scored across 10 dimensions
30-day follow-up action plan with named owners
Quick Facts
Topics Covered
What to expect
Direct, no-fluff engagements. You get honest analysis, practical recommendations, and hands-on support — not a 200-slide deck.
Get Started
Let's find out together what you need. Book a short session to map your challenges.
Know exactly where you stand. No sugarcoating.
A sharp scan across people, process, and tools, followed by a clear prioritised improvement roadmap.
Organizations needing an honest benchmark of their capabilities.
1 week
Prepare for growth before it breaks you.
Evaluate your organization's readiness to scale from small teams to larger structures. Identify bottlenecks and prepare the foundation.
Companies planning rapid headcount growth.
1-2 weeks
Restore predictability. Unblock bottlenecks. Deliver.
Restore delivery health. Project assessments, process optimisation, team coaching, and best-practice implementation for consistent, on-time outcomes.
Organizations struggling with delivery, coordination, or stakeholder trust.
1 week – 2 months
Bridge the gap between vision and delivery.
Strengthen product ownership capabilities. Backlog management, stakeholder alignment, and delivery prioritization for maximum value delivery.
Product teams needing stronger ownership and prioritization.
2-4 weeks
Align strategy with execution across the portfolio.
Portfolio-level alignment and prioritization. Ensure initiatives align with strategic goals and resources are allocated effectively.
Organizations managing multiple products or initiatives.
2-6 weeks
Facilitate large-scale planning with confidence.
Expert facilitation of Program Increment (PI) planning events. Ensure alignment, dependency management, and commitment across teams.
Organizations using SAFe or similar scaling frameworks.
2 days
Embedded agile coaching for your team.
Dedicated Scrum Master service for your team. Daily coaching, ceremony facilitation, and continuous improvement embedded in your team.
Teams needing dedicated agile coaching support.
3-12 months
Optimize operations for efficiency and reliability.
Operations management and optimization. Process improvement, workflow design, and operational excellence for better delivery.
Organizations needing operational improvements.
2-8 weeks
Leadership and guidance for your team.
Team leadership and guidance. Provide leadership, mentorship, and direction for your team to achieve their goals.
Teams needing leadership support and guidance.
3-12 months
Map and optimize your value streams.
Value stream mapping and discovery. Identify waste, optimize flow, and improve end-to-end delivery of value.
Organizations wanting to optimize their value streams.
1-2 weeks
Unload tooling drag. Optimize boards. Build flow.
Expert configuration and optimization of modern delivery tools like Jira, Linear, and ClickUp. Streamline workflows, configure correct permissions, and automate reporting to unburden engineering teams.
Teams wasting hours on messy backlog boards or manual status reporting.
3 days - 1 week